Troubleshooting

The following are the possible issue responses you may receive

Error

Possible Cause

Solution

401 Unauthorized

Invalid or expired token

Regenerate token and retry

403 Forbidden

Missing subscription key or insufficient permissions

Verify API permissions and subscription key

500 Internal Server Error

Incorrect API URL or backend issue

Check API path and backend logs

If you face any other issues or are unable to resolve your problem, please contact our support team with the error details.